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Terms & Conditions

The fine print, kept simple

By using casser.in or placing an order, you agree to the terms below. Please read them carefully.

Last updated: January 1, 2025

Acceptance of terms

By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree, please do not use this service.

Products and services

Product information: We strive to provide accurate product descriptions, images, and pricing. However, we don't warrant that all content is error-free or completely up to date.

Availability: All products are subject to availability. We reserve the right to discontinue any product at any time.

Pricing: Prices are subject to change without notice. We reserve the right to modify prices at any time.

Orders and payment

Order acceptance

Receipt of an order confirmation does not signify acceptance of the order. We reserve the right to accept or decline any order.

Payment terms

  • Payment is due at the time of purchase.
  • We accept major credit/debit cards, UPI, and cash on delivery.
  • All payments are processed securely by our payment partners.
  • You are responsible for any applicable taxes.

Order cancellation

You may cancel your order within 1 hour of placing it, provided it has not been shipped. Contact our customer service for cancellation requests.

Shipping and delivery

Shipping policy: We offer shipping across India. Delivery times vary by location and product availability.

Risk of loss: Risk of loss and title for products you purchase pass to you upon delivery to the carrier.

Delivery issues: We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

Returns and refunds

Return policy

  • 7-day return policy from the date of delivery.
  • Products must be in original condition with packaging.
  • Return shipping costs may apply.
  • Refunds processed within 5–7 business days.

Non-returnable items

  • Products damaged by misuse or normal wear
  • Items without original packaging
  • Products modified or altered in any way

Warranties

Product warranty: All products come with manufacturer warranties as specified in product descriptions.

Warranty claims: Warranty claims must be made directly with the manufacturer or through our customer service.

Limitation: Our liability is limited to the purchase price of the product. We are not liable for consequential or incidental damages.

User accounts

Account security: You are responsible for maintaining the confidentiality of your account credentials.

Accurate information: You agree to provide accurate and complete information when creating an account.

Account termination: We reserve the right to terminate accounts that violate these terms.

Prohibited uses

You may not use our website for:

  • Any unlawful purpose or to solicit others to perform unlawful acts
  • Violating any international, federal, state, or local regulations, rules, or laws
  • Infringing upon our intellectual property or that of others
  • Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating against others
  • Submitting false or misleading information
  • Uploading or transmitting viruses or any other malicious code

Intellectual property

The website and its original content, features, and functionality are owned by Casser and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without prior written consent.

Limitation of liability

In no event shall Casser, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, punitive, consequential, or similar damages arising out of your use of the website or products purchased.

Governing law

These Terms shall be interpreted and governed by the laws of India. Any disputes arising from these terms are subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

Contact information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Phone: +91 916-639-5555

Address: Mansarovar, Jaipur, Rajasthan 302020, India

Changes to terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.